Talk to the team

Join our Discord and find the #tickets channel. Choose your category and wait for a staff member to respond.

Open TitanMC Discord

Report a bug

How to Report

  1. Join our Discord.
  2. Find the #ticket channel.
  3. Select the category and choose "Bug Report".
  4. Fill up everything to notify staffs.

What to Include

  • Your in-game name.
  • Minecraft platform (Java or Bedrock).
  • Minecraft version.
  • What server (OG Prison or Modern Prison).
  • Detailed description of the bug.

Store purchases

For help with an order from the official store, open a ticket in Discord. Share your in-game name and order details with staff privately.